EHL Sustainability Report 2022

Transforming potential

Sustainability Report 2022

Imprint

PUBLISHER: EHL Immobilien GmbH Prinz-Eugen-Strasse 8-10 1040 Vienna T +43-1-512 76 90 F +43-1-512 76 90-20 E office@ehl.at

EDITORIAL TEAM: Georg Burgstaller Marie Grabner

Astrid Grantner-Fuchs MRICS Katharina Holowka-Grünwidl Theres Kolarz-Lakenbacher Franz Pöltl FRICS Magdalena Roll

Karina Schunker MRICS Stefan Wernhart MRICS

CONCEPT, DESIGN & REALISATION: dreizueins Werbeagentur GmbH Vorstadt 18, 4840 Vöcklabruck PHOTOGRAPHY: Corn, Lichtpunkt Fotografie, Nextshot, EHL Immobilien GmbH, iStock LEGAL INFORMATION: The articles, data, graphs and pictures con- tained in this report are protected by copy- right. Translation, reprinting and reproduction require the express consent of the media ow- ner; quotes and the use of content only with reference to the source. The media owner accepts no guarantee or liability whatsoever for the correctness, topicality or complete- ness of the information contained herein. Typesetting and other errors reserved.

A closer look

04 Introduction 06 On EHL Immobilien 12 About this Report 18 EHL and Sustainability 32 EHL and the Environment

38 EHL and Society 46 Goals / Statistics 52 GRI Index 54 Report on the Independent Assurance of the Sustainability Report

Introduction

Michael Ehlmaier FRICS Managing Partner Court certified and accredited expert EHL Immobilien Group

Dear Readers, It is with great pleasure that we present the EHL Group’s first Sustainability Report. As one of the leading Austrian real estate service providers, we are particularly committed to the environment, our customers, our employees and society. We are therefore reporting voluntarily on our efforts to make the EHL Immobilien Group a more sustainable company and on our ESG strategy. We want to contribute, volunta- rily, and without legal obligations, to greater sustainability and social responsibility, and provide transparent information on our progress.

The real estate sector is one of the major players in the fight against climate change and, as one of the largest sources of CO2 emissions, can make a significant contribution to its solution.

Sustainability aspects will have an increasing impact on the development of our society and its far-rea- ching economic connections in the future because of efforts to meet the EU Commission’s climate goals. The real estate sector is one of the major players in the fight against climate change and, as one of the largest sources of CO2 emissions, our industry can make a significant contribution to solving the related challenges. That makes it all the more important for every link in the value chain – from developers to the

many different service providers – to take responsibility for ESG (Environmental, Social and Governance) and the attainment of the goals set for 2040 and 2050. EHL, as a service provider, does not build or own properties, but we have decided to issue this report and demonstrate our determination to make a contribution in all areas relevant for our business activities. We want to explain our progress in the areas of environmental protection, social responsibility and corporate governance – and are backing up this information with a variety of concrete measures to demon- strate that sustainability is more than just a slogan for us. In order to meet the highest quality criteria and ensure comprehensive, transparent disclosures, this report was prepared in accordance with the internationally recogni- sed GRI Standards and was reviewed by an external auditor, BDO Assurance GmbH.

Yours,

Michael Ehlmaier

On EHL Immobilien

Full satisfaction

The EHL Group is one of Austria’s leading real estate service providers. We offer a full range of services for commercial, investment and residential properties. Competent and dynamic.

The EHL Service Portfolio Rental Sale Valuation Investment consulting Asset management Portfolio management Market research

EHL’s activities generally cover a broad range of on-site services – from real estate brokerage and valuation to asset and portfolio ma- nagement to market research and investment advising. As a provider of numerous real esta- te services, we place special value on the satisfaction of our customers and business partners. We stand for active, high-quality all-round service as a reliable, responsible and trans- parent partner.

Die EHL Asset Classes

Residential properties Investment apartments Condominiums Office buildings Retail properties Logistics properties Investment properties Apartment buildings Commercial real estate Land Hotel properties

On EHL Immobilien

Optimally positioned

EHL Immobilien GmbH Michael Ehlmaier FRICS

Human resources Finance Marketing IT

EHL Gewerbe- immobilien GmbH Stefan Wernhart MRICS

EHL Wohnen GmbH Karina Schunker MRICS

Rental apartments Condominiums Investment apartments Land and buildings Builder consulting

Office buildings Retail properties Asset management

Logistics Research

Learning and growing

Our top priority is to meet the specific requirements of the real estate branch and the special requests of our customers. EHL is structured to exactly meet these demands.

As a dynamic full-service provider, our company also wants to grow in business areas outside traditional real estate brokerage. We collect valuable first-hand experience through close cooperation with our customers and continuous market monitoring by our experts. In this way, we can identify trends at an early point in time and always provide a sound basis for decisions. Our services also include financial advising and assistance for our customers – from conventional mortgage financing to crowd funding.

EHL Investment Consulting GmbH Franz Pöltl FRICS Michael Ehlmaier FRICS Markus Mendel MRICS Investment consulting Transaction advising Portfolio advising Structured tenders All asset classes

EHL Immobilien Bewertung GmbH Astrid Grantner-Fuchs MRICS Wolfgang Wagner MRICS Fair value assessments Portfolio appraisals IFRS appraisals Value in use appraisals Expert opinions for tax purposes

Strong performance by strong partners

EHL Immobilien has been an exclusive partner of the global real estate service provider BNP Paribas Real Estate, a subsidiary of the BNP Paribas Group, since 2019. This gives our customers access to an excellent national and professional international network with wide- ranging market know-how.

On EHL Immobilien

Real corporate values

Our central corporate values define who we are: Family and responsibility Honesty and reliability Decisiveness and results orientation These value shape our self-image, the way we work and our interaction with each other. They are the source of our motivation and the basis for our success. The clear-cut benefits for our customers are highly professional and personal service, transparent, honest and responsible advising, and relations that are built on long-term trust. We see sustainable actions as an all-inclusive attitude. That means we live these values inside as well as outside the company.

About this Report

Our reporting

EHL always provides its customers and other interested parties with proactive, detailed and complete information. Our first voluntary ESG report also follows this principle. Because we see it as an opportunity to extensively document – and clearly demonstrate – our forward-looking entrepreneurial approach.

Stakeholders get a chance to speak

An extensive survey of EHL stake- holders1 forms the basis for this report. It allows us to address the concerns of all involved parties and prepare for future decisions. We have assigned our stakeholders to internal and external groups. The groups defined as relevant are: Internal stakeholders: employees, managers, managing directors External stakeholders: Banks, educational facilities, service providers, customers (commercial properties; investment consulting; real estate appraisal; residential; the former subsidiary facility manage- ment; ownership under the Austrian Condominium Act), media / journalists, NGOs and associations

This report was prepared in agree- ment with the requirements of the internationally recognised Global Reporting Initiative 2021. All sustainability-relevant informa- tion and statistics are based on EHL Immobilien GmbH and its subsi- diaries for the 2022 financial year (01.01.2022 – 31.12.2022). The data presented in this report was reviewed externally at our request by BDO Assurance GmbH. We plan to present an EHL Sustai- nability Report every two years in the future. An interim report with all relevant statistics will be issued annually in the interim periods.

1 Stakeholders are persons or groups who / which have an interest in EHL Immobilien GmbH and are influenced by the effects of its actions and decisions.

About this Report

A clearly structured study

In the first stage, we de- fined 13 areas of activity and 52 sustainability is- sues based on the ESRS Exposure Drafts (as of: August 2022) and GRI Standards (2021).

Sustainability in procurement Procurement process Audits

Social mission Support for local educa- tional facilities Associations and charita- ble organisations Cooperation with NGOs Management Management commitment to sustainability Sustainability awareness Sustainability-based corporate strategy Fair and transparent remuneration policy Prevention of corruption and bribery Compliance with professional ethics

Health and occupational safety Work accidents and prevention Safety and well-being Ergonomic work Health-promoting measures Sick leave days Training and education Training positions HR development Management development Training opportunities Modern employer Corporate culture Attractiveness Employee satisfaction Staff turnover Flexible working time models

Climate change Renewable energy sources Mobility Energy-efficient locations Environmental factors in business activity Sustainable actions by suppliers Feasibility studies ESG contact person Sustainability information for customers Resource consumption and circular economy

Customers Service quality Interaction Dependence Satisfaction

Material consumption Waste management Water consumption

Great numbers, also for the feedback

Innovation management Digitalisation and optimi- sation Innovation in brokerage Innovation in administration Innovation in valuation Risk management and internal control systems Environmental management systems Certifications Data protection Compliant systems Compliance guidelines Compliance training Diversity & equal opportunity Inclusion Equal opportunity in career planning Diversity Age structure and diversity in management

We used two online questionnaires with identical content for internal as well as external stakeholders. Our first question in both questionnaires involved the relevance of sustainability. If this subject was classi- fied as relevant, question then followed on the impact on people and the environment. This two-step procedure was selected to precisely identify the potential effects of issues with substantial relevance for people and the environment. Issues rated highly significant for both relevance and impact were ranked appropriately higher in the materiality analysis. The effects of EHL that were seen as particularly strong point us to opportunities and potential disad- vantages for people or the environment. That helps us to proactively prevent threats and speed up improve- ments. In total, our surveys reached 493 internal and external stakeholders – and ended with an impressive net response rate of 38.1 % for fully completed question- naires.

About this Report

Materiality matrix and results The results of the EHL stakeholder survey are illustrated by the following three-dimen- sional materiality matrix. It shows the most important areas of activity in the categories “environment“, “social“ and “governance“.

Health and occu- pational safety

5.0

Climate change

Environmental factors in business activity

Sustainability in procurement

4.5

Impact on people and the environment

2.5

3.0

Social mission

Resource consumption and circular economy

4.0

The X-axis describes the impact on people and the environ- ment, while the Y-axis shows the relevance for internal and external stakeholders. An area of activity is classified as highly relevant when it receives a minimum rating of 4.5 out of 6 possible points. High relevance for the impact on people and the environment underscores the urgency of the issue. The size of the circle surrounding the area of activity is directly proportional to the financial materiality. The higher the financial materiality rating, the larger the circle.

3.5

Diversity & equal opportunity

Customers

Modern employer

Training and education

Management

Innovation management

Risk management and internal control systems

Environment Social Governance

3.5

The analysis is based on the principle of double ma- teriality, which means we view sustainability issues from two perspectives, The inside-out perspective covers ecological and social materiality. The focus here is on the impact of EHL’s business activities on the environment and society. The outside-in per- spective concentrates on financial materiality and illustrates the impact of sustainability issues on EHL and its business activities. The active participation of EHL‘s stakeholders also played a decisive role in the development and preparation of our sustainability strategy.

This study helped us to identify the five most relevant areas of activity for internal and external stakeholders:

1. Modern employer 2. Customers 3. Diversity and equal opportunity 4. Management 5. Training and Education

These five areas represent special focus points in our report and in the EHL sustainability strategy.

EHL and Sustainability

We stand for sustainability

EHL is committed to innovative, state-of-the-art actions at all time.

All EHL business units make valuable contributions to the sustainable development of the real estate branch above and beyond legal requirements. Wide-ranging advising for our customers helps them to integrate sustainability systematically, efficiently and with an eye on cost- effectiveness in their property portfolios.

Michael Ehlmaier FRICS

Social

Governance

Responsibility Working conditions Social commitment Occupational safety & health protection Training and education Diversity & equal opportunity

Values and guidelines Partnerships Compliance with professional ethics Management Management commitment to sustainability

Environmental

Climate change Renewable energy & energy efficiency Circular economy Resource consumption Environmental protection

EHL and Sustainability

Sustainable actions over many years

Sustainability has been an important issue in the real estate branch – and at EHL – for many years. Early examples are the introduction of building certification at the beginning of the 1990s and the founding of the ÖGNI - Austrian Sustainable Building Council in 2009, which included EHL as one of the founding members. ESG conformity has since grown to become one of the most important competitive factors for real estate development projects and investments.

Real estate for generations to come

The members of this council concentrate on the certification of buildings in accordance with the three pillars of sustainability. Economy, ecology and socio-cultural criteria are included throughout the entire real estate lifecycle. Other important factors are the selection of locations together with process and technical qualities. Another common goal is to stress the use of building certifications because they serve as guidelines for environmentally and resource conserving buildings with high economic and social efficiency. In this way, buildings can be flexibly used for generations and support the health, well-being and productivity of all users. EHL‘s commitment in this area is expressed by Michael Ehlmaier, Managing Partner of EHL Immobilien GmbH, who is a founding member of the ÖGNI. In addition, Karina Schunker, Managing Director of EHL Wohnen GmbH, joined the ÖGNI presidium in April 2022 and Stefan Wernhart, Managing Director of EHL Gewerbeimmobilien GmbH, serves as an ÖGNI ambassador.

EHL and the ÖGNI Sustainable properties create a healthy and comfortable atmosphere for living and working. They are a building block for greater well-being in our cities. As a founding member of ÖGNI - the Austrian Sustainable Building Council, EHL has given high priority for many years to projects that integrate the interests of society, ecology, economy. The ASBC was founded in 2009 as a partner to the German Sustainable Building Council (GSBC). Their certification system was adopted, modified to meet Austrian requirements, and continuously developed. The ÖGNI is an NGO and, as the only Austrian council, an “established member“ of the World Green Building Council. Its goal is to strengthen the international position of Europe’s quality certification.

EHL and Sustainability

On 25 September 2015, the 193 member states of the United Nations adopted the Agenda 2030 for sustainable development as a shared plan to “transform our world“. It defines 17 goals for sustainable development and an action plan for greater well-being and peace for all people and our planet. Lofty goals, strong incentive, full commitment

The 17 goals are subdivided into 169 targets and cover a new, networked understanding of poverty, the destruction of the environment, inequality, methods of production and consumer behaviour, corruption and many other issues. A global mindset and actions are essential to master these challenges. The Agenda 2030 applies universally to all countries, whereby the responsibility for realising its goals lies at both the national and international level. Important steps to meet these goals include

cooperation between all countries and the implementation of common strategies. EHL extensively analysed the United Nation‘s 17 Sustainable Development Goals (SDGs) to support its positive contribution to sustainable development. After internal discussion, we identified the following 10 of these sustainability goals as decisive for our responsible actions:

Good Health and Well-being SDG 3 is focused on improving the health and well-being of all people in all age groups. It ranges from combatting illnesses and better care and treatment for physical and mental health to the reduction of environmental and occupational risks.

for example to control skin pigmentation, as well as vaccinations, ergonomic advising and eye tests. Group yoga sessions strengthen body consciousness and are a healthy change of pace from the daily work routine. Organic fruit, mineral water, organic juices and freshly prepared meals from Schrankerl GmbH promote balanced nutrition and increase our employees’ energy level.

At EHL, we have established a solid framework to meet this goal. We regularly invite doctors and health experts for consultations. Our offering also covers preventive screenings,

EHL and Sustainability

Quality Education

Inclusive and equitable quality education, skills and expertise for greater sustainability and life-long learning for everyone form the agenda here. SDG 4 wants to make sure that all people have access to quality education – independent of gender, origin, economic conditions or other factors. The EHL materiality analysis confirmed “training and education“ as one of the five most important areas of activity for internal and external stakeholders. Both issues have had high priority for EHL ever since our founding. EHL places high value on excellent training and education. All our employees receive regular branch-specific training and are also able to register for additional sessions during working hours. Our employees took part in a total of 10,020 training and education hours during 2022, whereby women registered 5,988 of these hours. We provide full or partial financing for educational costs. By 2025, we will have identified the individual training needs of all our employees and prepared suitable offers. EHL employees can take part in webinars and seminars on issues related to housing regulations free of charge. The well-known housing rights expert Christoph Kothbauer holds these courses at our invitation.

EHL’s cooperation partners include the following institutions, universities and other research facilities: ACE Vienna University of Technology, the Universities of Applied Sciences in Vienna and Wiener Neustadt, the Danube University Krems, ÖVI Im- mobilienakademie, ImmoZert, FIABCI International Real Estate Association, ULI Urban Land Institute, ÖGNI, RICS and Immo ABS Alumni Association of ACE Vienna University of Technology. We share our discussions with experts and practical experience in real estate on our EHL podcast “Let’s talk about housing“. Examples of these subjects include changes in housing laws, building certification, property appraisal, sustainable construction, digitalisation in real estate marketing and living in the age of home office. EHL is also a member of the RICS (Royal Institution of Chartered Surveyors). This worldwide professional association plays an important role in training and education as well as the development and implementation of quality standards. Michael Ehlmaier and Franz Pöltl are “Fellows of RICS“, while 12 other EHL employees are classified as “Professional Member of RICS“. One point not to forget: Our EHL market reports have provided readers with first-hand, up-to-date information and analyses of markets and locations for over 20 years.

Gender Equality

SDG 5 is designed to counter discrimination and violence against woman and girls. It calls for gender equality and full participation in political, economic and social decision processes – and is also directed to promoting equal access to education, healthcare and other fundamental social services. Gender equality and diversity are of fundamental importance for EHL. We are committed to achieving an equal share of women and men at all levels of our company. The EHL workforce currently includes 148 women, who represent 67.3 % of the total staff. Apparently, qualified women see us as an attractive employer and trust our organisation.

Highly qualified women currently hold 66 % of our management positions. This clearly shows how seriously we take diversity in our decision processes. Moreover, women head three of our five subsidiaries. We are also committed to maintaining a balanced distribution of genders in our company in the future. This is reflected in our constant efforts in support of a diverse and integrative working environment with numerous opportunities for advancement. Our plans include the expansion of the parental leave model for both genders and the improvement of re-integration after parental leave and part-time return to work.

EHL and Sustainability

Decent Work and Economic Growth

We believe successful economic development must also include healthy working conditions, fair compensation and social security. Sustainable growth that is not at the cost of human dignity is our benchmark. EHL pursues a stable growth strategy along our defined value pairs “honesty and reliability“, “decisiveness and results orientation “ and “family and responsibility“. We want to – and intend to – protect our leading position as the best employer with the most satisfied customers on the Austrian market. The independent institution “Great Place to Work“ audited EHL extensively for the first time in 2017. Our holding and all five subsidiaries were rated as a “Great Place To Work“. Our Group’s long-term, sustainable attractiveness has also been objectively confirmed. The ranking was based on written feedback from an anonymised employee online survey that evaluated, among others, the newly structured onboarding processes, flexible working time rules to support the work-life balance, and the company’s social commitment. EHL was again recertified as a “Great Place to Work“ in 2021.

Affordable and Clean Energy

Every person has the right to affordable, reliable and sustainable energy supplies – and we use our many years of experience on construction management to help realise this goal. We support EHL customers in converting to renewable energies and work with them to develop individual solutions that meet their neds and the requirements of the specific building. We also rely on sustainable energy supplies. For example: We use 100 % green electricity which comes from renewable energy sources. With a focus on district heating, EHL also minimises its CO2 footprint and contributes to climate protection.

Reduced Inequalities SDG 10 aims to reduce inequalities within and among countries. The goal is to achieve inclusive societies throughout the world which guarantee equal opportunity and social equity. The following measures are required to meet this goal: increased income, also for the lower population levels; improved access to basic services and resources for all; zero tolerance for discrimination based on gender, age, special needs, ethnic origin or financial status. At EHL, we value diversity because it leads to more innovative solutions. We promote a culture of inclusion and equal opportunity so every employee can realise his or her full potential. Applications are evaluated without bias based on know- how. Gender, age, religion, origin, sexual orientation, skin colour or impairment have no influence on the selection process . That not only strengthens our corporate culture, but also protects our long-term economic success. Twenty-two languages are represented in EHL. This reflects the diversity in our company and also forms the basis for lively intercultural communication. We also believe in the importance of ensuring the representation of all age groups (< 30, 30 to 50 and > 50) in all hierarchy levels at EHL. That provides an ideal setting for the valuable exchange of experience, perspectives and ideas as well as the development of a dynamic, innovative corporate culture.

Sustainable Cities and Communities “Making cities and settlements inclusive, safe, resilient and sustainable“ is a goal we definitely support. We are also committed to improving living conditions, to the expansion of sustainable mobility, the preservation of our cultural heritage, the provision of affordable housing and attractive public spaces. EHL contracted with 692 suppliers in 2022 to provide the necessary services for properties in Austria. Their qualifications were reviewed at length and in advance by our supplier management. Documentation like the master data sheet, excerpt from the company register, business license and business liability insurance were submitted. An evaluation to prevent fictional suppliers was and is mandatory. Our ISO 9001 certificate confirms the effectiveness of our quality management system. Especially in smaller communities, we rely on regional businesses located at short distances. That reduces emissions and also protects our customers’ budgets.

EHL and Sustainability

Responsible Consumption and Production

Environmentally compatible and resource conserving production processes, the reduction of waste and emissions, and support for more sustainable consumption are further important goals. We have examined our internal shopping lists to identify opportunities for more sustainable procurement – and have already implemented a number of these ideas. For example: EHL purchases organic, aluminium-free packaged fair trade coffee, whose raw materials can be traced back to the producing organisation. Plant- based milk alternatives and “rescued“ fruit is also available. (See section 4 for details). Our internal construction management department works together with our customers on resource conserving thermal renovation projects. In the administrative area, we count on environmentally conscious work and repairs instead of hasty disposal.

The EHL market reports are published on environmentally friendly paper and are no longer shrink wrapped. Our advertising items like pens and USB sticks have been converted to environmentally friendly substitutes which, where possible, are made of domestic beech wood. Plans also call for the changeover of further advertising and printed materials to more environmentally friendly alternatives. Customers interested in viewing properties on site receive a digital summary before the appointment, and tablets provide additional information at the location. Pre-printed brochures have been discontinued. Tablets are also used for transfers and site inspections. Digitalised property marketing saves substantial resources, and our customers still receive optimal information. Examples are our 360° online tours and our customer platform for rentals.

Climate Action The minimisation of greenhouse gas emissions, clean energy and more resistant communities and ecosystems are urgently required. Our answer is focused on more sustainable properties, ESG- compatible management and decarbonisation. The construction and operation of all properties in Europe are responsible for roughly 40 % of total energy consumption and nearly 36 % of CO2 emissions in the EU – and here, the potential for savings is enormous. EHL’s real estate experts are experienced in all areas of the branch. For appraisal, acquisition or sale, rental or management as well as project development, we have the right teams. Their expertise and experience guarantee the best possible advising and support for our customers. Every EHL assignment is based on extensive information with specially designed solutions. Our sustainable property management is supported by the precise monitoring of energy and water consumption and waste generation. The results flow into recommendations for specific steps to improve efficiency and reduce costs. We also work together with experienced building physicists to identify and evaluate the relevant parameters for structural factors. Traffic is responsible for roughly 20 % of worldwide CO2 emissions and, at EHL, we have also consequently used this as a starting point. Our mobility strategy is focused on sustainability. Environmentally friendly travel is supported by several (electric) bicycles and a car pool with six autos which are available for all 220 employees. Ninety of our employees use our free annual ticket for the Vienna public transportation system and 14 employees currently use the EHL climate ticket for longer distances.

Partnerships for the Goals

SDG 17 proposes global partnerships to rea- lise the other 16 SDGs. It calls for cooperati- on between governments, the private sector, civil society and other players. EHL supports the following organisations and projects which are focused on SDGs 1-4 and 6: Nachbar in Not – Help for Ukraine Mary’s Meals provides daily school meals for children in the world’s poorest countries SC Caritas Socialis supports and accompanies people with its care and assistance offerings Sterntalerhof Children‘s Hospice helps families with severely, chronically or terminally ill children Licht ins Dunkel Emergency Assistance Fund was supported by the event “Mana- gers make Music“ St. Anna Children‘s Hospital Cancer Aid supports children and young people with cancer Motion4kids supports innovative exercise projects for children

EHL and Sustainability

Concerted action for Ukraine

A brilliant performance in dark times. Eleven days after the start of the war in Ukraine, EHL arranged a benefit concert for the aid organisation “Nachbar in Not - Hilfe für die Ukraine“. The sold-out matinee on 26 March 2022 in the magnificent Mozart Hall of Vienna’s Konzerthaus was a musical sensation and collected 140,000 Euros of sponsoring and donations.

700 visitors enjoyed an attractive classic programme with the violin concert in D-major, op. 61 by Ludwig van Beethoven and symphony Nr. 4 in D-minor, op. 120 from Robert Schumann. Under the direction of Pablo Boggiano, the musicians of the Academic Orchestra

Association also convinced Michael Ehlmaier, Managing Partner of der EHL, to join them as a violinist. He presented the impressive proceeds from the concert, which was organised together with the Rotary Club Perchtoldsdorf, to Pius Strobl, Head of the ORF Humanitarian Broadcasting Department. “I am extremely happy that we – together with our many business partners and customers – were able to raise such an impressive amount and set a clear and concrete sign of our support for the people in and from Ukraine. The real estate branch has shown its solidarity, drive and big heart to ease the catastrophic situation of these many people in need through humanitarian assistance.“

Michael Ehlmaier FRICS

EHL and the Environment

We shape our environment

Buildings are an important part of our living and working worlds. With these structures, we create wel- coming homes, attractive offices, inviting meeting places, expansive public areas and much, much more. Developing, modernising and ope- rating all this while, at the same time, conserving resources, is our top priority. Because this is the only way to achieve healthy surroun- dings and, at the same time, ensure an intact environment.

EHL and the Environment

The EU has set ambitious goals

The current stock of properties in Europe is responsible for 40 % of energy consumption and 36 % of CO2 emissions in the EU. Many of these buildings are more than 50 years old and were not designed to maximise energy efficiency. This situation must now change.

Different effects, great opportunities

Real estate has a significant impact on our environment throughout its entire lifecycle: from the production of building materials to operation and disposal on dismantling. With a sustainable approach and actions, our branch can play a key role in containing climate change and ensure a better future for coming generations. Sustainable materials, targeted measures for greater energy efficiency and green technologies also have more, very concrete advantages. They help building owners and operators to reduce the negative effects on the environment, limit operating costs and increase the value of their properties.

The goals are clearly defined in the Paris Climate Agreement: CO2 emissions in the EU must be reduced by 55 % versus the 1990 base year by 2030, and climate neutrality is targeted by 2050. Estimates by the Commission show that the extensi- ve energetic renovation of buildings could reduce energy consumption in the EU by 6 % and lead to CO2 savings of 5 %.

EHL is active in many areas The EHL Immobilien Group plans to substantially expand its offering of sustainable building refurbishment services with specialised architects. This will help to save valuable resources, reduce costs over the long-term and maintain the value of properties.

for resource conserving work and an ecological and economic approach based on “repair instead of disposal“. EHL worked with 692 suppliers in 2022 to provide the necessary services for properties in Austria. As experts, we have advised our customers for over 15 years with regard to sustainability and environmental awareness and, recently, also extensively on green building certification. Sustainability has become an increasingly important issue for the Austrian real estate market since 2020/21 due to ESG requirements and the EU Taxonomy. The related requirements from project- financing banks also play a role here – and sustainability and environmental factors are now an integral part of the rental criteria for potential tenants.

Our headquarters building in Vienna’s 4th District has received LEED Gold certification. In preparation for sustainable refurbishment, we assess the value of the property over its entire lifecycle. Our appraisal also includes social, ecological, technical, economic and all relevant legal criteria. Climate neutrality as defined by climate protection goals is evaluated on the basis of CO2 emissions under the Greenhouse Gas Protocol. A positive carbon footprint according to this standard means the measures save at least as much CO2 as they cause. For sustainable management and maintenance, we always select qualified partners with a reputation

Ecology

Energy efficiency Minimisation of heat loss Renewable energies Resource conservation Water efficiency

Greening Recycling

Social

Health and safety Accessibility Comfort and quality of life Responsible actions Urban gardening Meeting zones

Economy

Cost efficiency Value growth Reduction of operating costs

Use of durable materials Sustainable operations

EHL and the Environment

Small measure, big effect

Milk consumption

We started to also offer plant-based milk alternatives (oat und soy milk) for coffee in mid-2022. The production of oat and soy milk requires only 48, respectively 28 litres of water. In contrast, the production of one litre of cow’s milk requires many times these amounts, namely 628 litres of water.

Moreover, the production of animal milk requires more than 11-times the space than the production of plant- based milk and causes three-times more greenhouse gases. The gratifying result: Employees who are lactose intolerant or vegan have a healthy alternative – and EHL has reduced the negative effects on the environment: 109,920 litres of water 1,522 sqm of space 422.8 kg greenhouse gases (CO2EQ)

Source: Poore, J., & Nemecek, T. (2018). Reducing food’s en- vironmental impacts through producers and consumers. Science, 360(6392), 987-992.

“Rescued“ fruit for employees

For more health and well-being, our employees are supplied with fresh fruit every day. The fruit is delivered once a week and is not only organic but rescued. Our “rescued fruit“ – in other words, fruit that does not meet optical standards and is, therefore, not destined for sale by the retail trade – is delivered in reusable crates, which also reduces packaging waste. In 2022, we rescued 1,150 kg of fruit. Our motto here is the same: At EHL, we use every opportunity to optimise sustainability.

EHL and Society

Focus on people

As an attractive and responsible employer, mutual respect and supportive interaction form the core of our philosophy at EHL. We are convinced that they build a solid foundation for a positive working climate, increased motivation and successful cooperation.

High transparency and open communications are two of our most important priorities – which is why we always listen closely to general suggestions and concrete recommendations. Every employee can contribute and help to design the company according to their own ideas.

We create an environment where everyone is inspired to give his or her best and to continuously develop. This gives us motivated and satisfied employees and safeguards our company’s long-term success.

EHL and Society

These value pairs are a class of their own To develop full potential and experience satis- faction at work, the purpose must be clear. We therefore developed corporate values for EHL and internalised and worked through them with all employees in extended workshops. The EHL corporate values include three value pairs:

1. Family & responsibility

At EHL, we foster a personal and friendly climate that is based on reliability, respect and equality. Our human resources management is family-friendly and, in all our actions, we take responsibility for our employees and our customers. Continuous training and education are part of our quality standards and our well-known customer orientation. We are proud that this also sets a positive sign in our branch.

2. Honesty & reliability EHL employees are characterised by their honesty and reliability. Especially in difficult situations, we are a reliable partner for our customers – because we always want to build on long-term, trusting relationships.

3. Decisiveness and results orientation The personal commitment of our employees and the continuous optimisation processes in our business activities – also in support

of ESG – safeguard and strengthen our high quality standards. We also expect the same approach from our suppliers. Fairness, both internally and externally, combined with high reliability and professional service have a clear goal: a steady increase on the satisfaction of our long-term, loyal customers.

EHL and Society

Team building events

Outings, festivities and events are a fixed part of our corporate culture. Our employees can see themselves as parts of a strong community and get to know their colleagues better outside the office. This promotes cooperation and communication in the entire team and creates the basis for a responsive and healthy working climate throughout the entire company.

The EHL Parent & Child Adventure Day on 10 August was reserved for our employees’ children. More than 50 girls and boys clearly enjoyed the many different activities. Face- painting, giant bubbles, balloon figures, arts & crafts as well as tabletop football and table tennis were also extremely popular with the parents. Pizza, sandwiches, fruit and ice cream were available for small and larger appetites. A really successful day that made many families happy. On 18 September, 950 children and grown- ups accepted EHL’s invitation to the Circus

Roncalli where performers, clowns and the entire circus world of wonder set the stage for an adventurous day. In addition to EHL customers and employees together with their families, many young patients from St. Anna Children’s Hospital and their parents were also there. EHL donated 100 admission tickets to the hospital to help these children forget their problems and fears, at least for a few hours. “The circus is fascinating for everyone, but for children, it is often an unforgettable experience“, explained Roncalli Director Bernhard Paul. “And performing for children from St. Anna Children’s Hospital,

was something very special for us.“ EHL Immobilien Managing Partner Michael Ehlmaier added: “I am very pleased that EHL was able to give these children a few happy and carefree hours in a happy and friendly atmosphere at the circus.“ The Copa Real, the real estate branch’s soccer championship, was held on 14 May. The EHL team finished the tournament in a respectable 7th place. A hiking event on 26 August found the entire EHL Team on the Pogusch Pass in Styria.

Summery weather and a wonderful view along the “Bründlweg“, provided the perfect setting for the hikers. The three-hour tour was followed with appetising refreshments at the Steirereck Restaurant. Three joint events to celebrate birthdays, service anniversaries and new babies were also held in the inner courtyard of EHL’s headquarters during 2022. A highlight to close the year was our large Christmas party in the der Palmenhaus Brasserie.

EHL and Society

Awards and Memberships We are proud of EHL’s positive influence on quality and expertise in the real es- tate sector. Our responsible interaction with partners and customers has been recognised with numerous awards. Our ethical principles are reflected in our so- cial beliefs and actions. These values are supported by our membership in well- known real estate associations, while these many awards also make our commit- ment visible outside the company:

Immy-Award In 2022, EHL Immobilien received the Vienna Real Estate Brokers quality award for the eleventh time.

Austria’s Leading Companies EHL Gewerbeimmobilien was rated an excellent third in the category “National Companies under 10 million Euros of Revenues (Vienna)“ in 2022.

Certification under ISO 9001 EHL successfully completed the cer- tification process under DIN EN ISO 9001:2015.

Certified Austrian Leading Company A well-known award for sustainable cor- porate success and social responsibility.

FindMyHome Quality broker We were recognised as a certified quality broker on one of Austria’s most popular real estate portals.

Great Place to Work EHL Immobilien also received the Great Place to Work Award in 2021, which ma- kes it one of Austria’s best employers.

Real Estate Award Cäsar Each year, the Cäsar honours outstanding performance by men and women in the branch in nine categories. EHL has alrea- dy received 12 Cäsars.

ÖGNI EHL was the first real estate service pro- vider in Austria to be recognised for its ethical management.

International Real Estate Association

International partnership

Collaboration with this association helps us to continuously improve our quality and competitive position.

The EHL Real Estate Group is the Austrian alliance partner of the international BNP Paribas Real Estate.

Austrian Society of Real Estate Trustees

KURIER “Top Real Estate Broker 2022“

As a member, EHL works to increase the quality and, therefore, improve the standing of the real estate profession.

In 2022, we received the coveted seal of approval as “TOP REAL ESTATE EXPERTS“.

Urban Land Institute As a member of the Urban Land Institute, we coordinate our research activities and experience at the international level.

Real Estate Brand Award EHL was recognised in 2022 as Austria‘s most valuable brand in the category ”Real Estate Brokers“.

Association of Austrian Project Developers

Royal Institution of Chartered Surveyors This membership underscores our com- mitment to social issues like integrity and ethical actions.

EHL has been a supporting member of this independent collective of Austrian real estate project developers since 2022.

Goals / Statistics

Outlook and goals

Field Area of activity

Goals

Reduction of paper consumption by 50 %

Resource conservation

Reduction of electricity consumption by 20 %

Reduction of waste / waste recycling

Reduction of conventional fuel consumption for mobility by 30 %

Mobility

Support for employees‘ mental health

Employees‘ health

Support for employees‘ physical health

Human resources development

Support for the development of employees‘ professional skills

Employees‘ satisfaction

Maintain high level of employee satisfaction

Transparent salary structures

Diversity & equal opportunity

Balanced distribution of genders in management positions

1,000 hours of paid time-off for employees’ work on social and environmental initiatives

Society & social issues

Safeguard customer satisfaction / service quality

Safeguard employees‘ professional qualifications

Implement and apply KYC process

Compliance & ethics

Strategy & development

Sustainable management

Anti-corruption

Prevention of money laundering

Time frame

Measures

Introduction of digital signatures

Training to increase employees’ awareness Identify and implement alternatives to the use of paper and implement digital document flow/signatures Energy saving measures

2027

Regular reporting of electricity consumption Training to increase employees’ awareness (heating/cooling/lighting) Preparation of a waste concept

2027

2023

Waste separation in the office with separate containers (residual waste, packaging, paper, glass) and regular communication on correct waste separation Purchase of electrical and hybrid vehicles for city travel Training for employees on energy-saving driving Use of video conferences instead of business travel Support for employees’ environmentally friendly mobility (bicycles, scooters, public transportation) Consulting services for stress management and workplace ergonomics for employees Development of an anonymous consulting and activity offering for individual stress and burnout prevention Reduction of noise in the open-plan office Support for exercise for employees Support for ergonomic workplaces for employees (desk, mouse, chair, keyboard) Regular health checks and health promotion measures Identify training needs for relevant persons

2028

2025

Direct training offering for all employees Financial and alternative support for continuing education

2026

Implementation of flexible working time models and home office options Support for internal communications (workshops for department heads) Burn-out prevention measures (see employee health) Regular evaluation of base salaries between men and women as well as benefits in connection with market-oriented adjustments

2024

2025

Support for women in management positions Support parental leave model for mothers and fathers Support re-integration after parental leave

2025

Support & organise projects and voluntary participation by employees

2025

Job-specific training for all employees with customer contacts after one year

2025

Regular training on KYC for all employees

Review of customer base to ensure current and complete data Structuring and implementation of a KYC process Create awareness for sustainability in the company Anchor sustainability in the corporate culture and values All future decisions must meet EHL’s sustainability standards Implementation of sustainability measures in the onboarding process Mandatory regular training for all employees Preparation of anti-corruption guidelines (e.g. dealing with gifts, etc.)

2024

2025

2024

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