EHL Sustainability Report 2023

EHL and Society

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1. Family & responsibility At EHL, we foster a personal and friendly climate that is based on reliability, respect and equality. Our human resources manage- ment is family-friendly and, in all our actions, we take responsibility for our employees and our customers. Continuous training and education are part of our quality standards and our well-known customer orientation. We are proud that this also sets a positive sign in our branch.

These value pairs are a class of their own

2. Honesty & reliability EHL employees are characterised by their honesty and reliability. Especially in difficult situations, we are a reliable partner for our customers – because we always want to build on long-term, trusting relationships.

To develop full potential and experience sat- isfaction at work, the purpose must be clear. We therefore developed corporate values for EHL and internalised and worked through them with all employees in extended work- shops. The EHL corporate values include three value pairs:

3. Decisiveness and results orientation The personal commitment of our employees and the continuous optimisation processes in our business activities – also in support of ESG – safeguard and strengthen our high quality standards. We also expect the same approach from our suppliers. Fairness, both internally and externally, combined with high reliability and professional service have a clear goal: a steady increase on the satisfac- tion of our long-term, loyal customers.

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