EHL Sustainability Report 2023

Shaping the future

Sustainability Report 2023

Imprint

A closer look

PUBLISHER: EHL Immobilien GmbH Prinz-Eugen-Strasse 8-10 1040 Vienna T +43-1-512 76 90 E office@ehl.at EDITORIAL TEAM: Georg Burgstaller Michael Ehlmaier FRICS Astrid Grantner-Fuchs MRICS Markus Mendel MRICS Franz Pöltl FRICS Magdalena Roll Karina Schunker MRICS Stefan Wernhart MRICS Wolfgang Wagner MRICS

04 Introduction 06 On EHL Immobilien 12 About this Report 18 EHL and Sustainability 32 EHL and the Environment

38 EHL and Society 46 Goals / Statistics 54 GRI Index 56 Report on the Independent Assurance of the Sustainability Report

PHOTOGRAPHY: Corn, Lichtpunkt Fotografie, Nextshot, EHL Immobilien GmbH, shutterstock, Adobe Stock LEGAL INFORMATION: The articles, data, graphs and pictures contained in this report are protected by copyright. Translation, reprinting and reproduction require the express consent of the media owner; quotes and the use of content only with reference to the source. The media owner accepts no guarantee or liability whatsoever for the correctness, topicality or completeness of the infor- mation contained herein. Typesetting and other errors reserved.

Introduction

Dear Readers,

we are delighted to present our new EHL Immobilien Group sustainability report. As a leading property service provider in Austria, we consider ourselves to have a special responsibility towards the environment, our customers, employees and society. We have therefore decided to voluntarily report on our commitment to de- veloping the EHL Immobilien Group into a sustainable group of companies and our ESG strategy. Our aim is to make a contribution to greater sustainability and social responsibility without any legal obligation and to provide continuous and transpar- ent information about our progress.

The real estate industry in particular bears a significant responsibility in the fight against climate change.

In the future, sustainability aspects will play an increasingly important role in social development and economic activities in order to achieve the cli- mate targets set by the EU Commission. The real estate industry in particular bears a significant responsibility in the fight against climate change.

As one of the main sources of CO2 emissions, our industry can make a significant contribution to overcoming these challenges. It is therefore crucial that every company in the value chain, from developers to professionals to service providers, fulfils its environmental, social and governance (ESG) responsibilities and supports the 2040 and 2050 targets. Although, as a service provider, we neither build nor own property, this report is in- tended to illustrate our commitment in the relevant areas of our business activities. We therefore inform you about our progress in the areas of environmental protec- tion, social responsibility and corporate governance and substantiate this with concrete measures to show that sustainability is more than just a buzzword for us. To ensure the highest quality standards and comprehensive, transparent reporting, we have prepared this report in accordance with the internationally recognised GRI standards and had it externally audited by BDO Assurance GmbH.

Yours,

Michael Ehlmaier

Michael Ehlmaier FRICS Managing Partner Court certified and accredited expert EHL Immobilien GmbH

On EHL Immobilien

The EHL Group is one of Austria’s leading real estate service providers. We offer a full range of services for commercial, investment

The EHL Service Portfolio Rental Sale Valuation Investment consulting Asset management Portfolio management Center management Market research

and residential properties. Competent and dynamic.

EHL offers a broad spectrum of real estate services. These range from property brokerage and property valuation to asset and portfolio management, market research and investment consulting. We attach great importance to the satisfaction of our customers and business partners. We position ourselves as a reliable, responsible and transparent partner by provid- ing comprehensive, high-quality support.

Full satisfaction

The EHL Asset Classes

Residential properties Investment apartments Condominiums Office buildings Retail properties Logistics properties Investment properties Apartment buildings Commercial real estate Land Hotel properties

On EHL Immobilien

Optimally positioned

Our top priority is to meet the specific requirements of the real estate branch and the special requests of our customers. EHL is struc- tured to exactly meet these demands.

Learning and growing As a dynamic full-service provider, our company also wants to grow in business areas outside traditional real estate brokerage. We collect valuable first-hand expe- rience through close cooperation with our customers and continuous market monitoring by our experts. In this way, we can identify trends at an early point in time and always provide a sound basis for decisions. Our services also include financial advising and assistance for our cus- tomers – from conventional mort- gage financing to crowd funding.

EHL Immobilien GmbH Michael Ehlmaier FRICS

Human resources Finance Marketing IT

Investment consulting Transaction advising Portfolio advising Structured tenders All asset classes EHL Investment Consulting GmbH Franz Pöltl FRICS Michael Ehlmaier FRICS Markus Mendel MRICS

EHL Gewerbe- immobilien GmbH Stefan Wernhart MRICS

EHL Wohnen GmbH Karina Schunker MRICS

Fair value assessments Portfolio appraisals IFRS appraisals Value in use appraisals Expert opinions for tax purposes EHL Immobilien Bewertung GmbH Astrid Grantner-Fuchs MRICS Wolfgang Wagner MRICS

Strong performance by strong partners

Rental apartments Condominiums Investment apartments Land and buildings Builder consulting

EHL Immobilien has been an exclusive partner of the global real estate service provider BNP Paribas Real Estate, a subsidiary of the BNP Paribas Group, since 2019. This gives our customers access to an excellent national and profes- sional international network with wide-ranging market know-how.

Office buildings Retail properties Asset management

Logistics Research

On EHL Immobilien

Real corporate values

Our central corporate values define who we are: Family and responsibility Honesty and reliability Decisiveness and results orientation These value shape our self-image, the way we work and our interaction with each other. They are the source of our motivation and the basis for our success. The clear-cut benefits for our customers are highly professional and personal service, transparent, honest and responsible advising, and relations that are built on long- term trust. We see sustainable actions as an all-inclusive attitude. That means we live these values inside as well as outside the company.

About this Report

Our reporting

Stakeholders get a chance to speak

EHL always provides its customers and other interested parties with proactive, detailed and complete in- formation. Our voluntary ESG report also follows this principle. Because we see it as an opportunity to ex- tensively document – and clearly demonstrate – our forward-looking entrepreneurial approach.

An extensive survey of EHL stake- holders1 forms the basis for this report. It allows us to address the concerns of all involved parties and prepare for future decisions. We have assigned our stakeholders to internal and external groups. The groups defined as relevant are: Internal stakeholders: Employees, managers, managing directors External stakeholders: Banks, educational facilities, service providers, customers (commercial properties; investment consulting; real estate appraisal; residential), media/journalists, NGOs and associations

This report was prepared in refer- ence to the internationally recog- nised Global Reporting Initiative 2021. All sustainability-relevant infor- mation and statistics are based on EHL Immobilien GmbH and its subsidiaries for the 2023 financial year (01.01.2023 – 31.12.2023). The data presented in this report was reviewed externally at our request by BDO Assurance GmbH. From now on, we will publish an EHL sustainability report every two years. In the years in which no sustainability report is published, an interim report with all relevant key figures will be published.

1 Stakeholders are persons or groups who/which have an interest in EHL Immobilien GmbH and are influenced by the effects of its actions and decisions..

About this Report

A clearly structured study

Great numbers, also for the feedback We used two online questionnaires with

identical content for both internal and external stakeholders. In both questionnaires, we first asked about the relevance of the sustaina- bility topic. If the topic was categorised as relevant, questions on the impact on people and the environment followed. Stakeholders were asked to assess the potential and actual impacts in this context (in terms of extent, scope and remediability). We also carried out an assessment of financial materiality. A ques- tionnaire was sent to the managing directors in which the potential amount of the financial impact and its probability of occurrence were assessed. We chose this two-stage approach in order to precisely record the potential impact on people and the environment for topics with high relevance. If a topic was considered to be of high importance in terms of relevance and impact, we ranked it correspondingly higher in the materiality analysis. Impacts of EHL that are considered to be particularly significant indicate opportunities and potential disad- vantages for people or the environment. This makes it possible to avoid hazards in advance and realise improvements more quickly. We reached a total of 493 internal and external stakeholders. And we achieved an impressive net response rate of 38.1 % of fully completed questionnaires. The study was conducted in the period from Q4 2022 to Q1 2023. EHL Immobilien Group underwent a restructuring on 1 December 2023, which could have a potential impact on the data and analyses presented here. In order to take account of this reorganisation and its potential impact on the relevance of sustain- ability topics, a new survey with subsequent materiality analysis is planned as part of the preparation of the next sustainability report in 2026.

In advance, we defined 13 fields of action and 52 sustainability topics based on the ESRS drafts (as of August 2022) and the GRI Standards (2021) and identified (company- specific) topics based on these.

Sustainability in procurement Procurement process Audits

Management Management commitment to sustainability Sustainability awareness Sustainability-based corporate strategy Fair and transparent remuneration policy Prevention of corruption and bribery Compliance with professional ethics

Innovation management Digitalisation and optimisation Innovation in brokerage Innovation in administration Innovation in valuation Risk management and internal control systems Environmental management systems Certifications Data protection Compliant systems Compliance guidelines Compliance training Diversity & equal opportunity Inclusion Equal opportunity in career planning Diversity Age structure and diversity in management

Climate change Renewable energy sources Mobility Energy-efficient locations Environmental factors in business activity Sustainable actions by suppliers Feasibility studies ESG contact person Sustainability information for customers

Health and occupational safety Work accidents and prevention Safety and well-being Ergonomic work Health-promoting measures Sick leave days Training and education Training positions HR development Management development Training opportunities Modern employer Corporate culture Attractiveness Employee satisfaction Staff turnover Flexible working time models

Social mission Support for local

educational facilities Associations and charitable organisations Cooperation with NGOs

Resource consumption and circular economy

Customers Service quality Interaction Dependence Satisfaction

Material consumption Waste management Water consumption

About this Report

Materiality matrix and results

Diversity & equal opportunity

Customers

Modern employer

Training and education

Health and occupational safety

The results of the EHL stakeholder survey are illustrated by the following three-dimen- sional materiality matrix. It shows the most important areas of activity in the categories “environment“, “social“ and “governance“.

5.0

Management

Climate change

Environmental factors in business activity

Innovation management

Risk management and internal control systems

Sustainability in procurement

4.5

Impact on people and the environment

Environment Social Governance

2.5

3.0

3.5

Social mission

Resource consumption and circular economy

4.0

The analysis is based on the principle of dual ma- teriality. This means that we take into account the fact that companies view sustainability issues from two perspectives. The inside-out perspective covers environmental and social materiality. Here, the focus is on the impact of EHL‘s business activities on the environment and society. The outside-in per- spective focuses on financial materiality. Here, the effects of sustainability aspects on EHL and its busi- ness activities are analysed. The active participation of EHL‘s stakeholders has also made a decisive contribution to the development and elaboration of our sustainability strategy. Strategy and measures were derived from the key topics.

This study enabled us to identify the five most relevant fields of action for internal and external stakeholders:

1. Modern employer (GRI 401) 2. Customers

3. Diversity and equal opportunity (GRI 405) 4. Corporate governance (GRI 205, 301, 303 & 5. Training and development (GRI 403 & 404)

406)

The X-axis describes the impact on people and the environ- ment, while the Y-axis shows the relevance for internal and external stakeholders. An area of activity is classified as highly relevant when it receives a minimum rating of 4.5 out of 6 possible points. High relevance for the impact on peo- ple and the environment underscores the urgency of the issue. The size of the circle surrounding the area of activity is directly proportional to the financial materiality. The high- er the financial materiality rating, the larger the circle.

It is precisely these five topics that we therefore address in particular detail in our report - and with regard to the EHL sustainability strategy. Based on the results of these selected fields of action, we have chosen the GRI standards to which we refer in this report.

3.5

EHL and Sustainability

We stand for sustainability

EHL is committed to innovative, state-of-the-art actions at all time.

All EHL business units make valu- able contributions to the sustaina- ble development of the real estate branch above and beyond legal requirements. Wide-ranging advis- ing for our customers helps them to integrate sustainability systemati- cally, efficiently and with an eye on cost-effectiveness in their property portfolios.

Michael Ehlmaier FRICS

Social

Governance

Responsibility Working conditions Social commitment Occupational safety & health protection Training and education Diversity & equal opportunity

Values and guidelines Partnerships Compliance with professional ethics Management Management commitment to sustainability

Environmental

Climate change Renewable energy & energy efficiency Circular economy Resource consumption Environmental protection

EHL and Sustainability

Real estate for generations to come

The members of this council concentrate on the certification of buildings in accordance with the three pillars of sustainability. Economy, ecology and socio-cultural criteria are includ- ed throughout the entire real estate lifecycle. Other important factors are the selection of locations together with process and technical qualities. Another common goal is to stress the use of building certifications because they serve as guidelines for environmentally and resource conserving buildings with high economic and social efficiency. In this way, buildings can be flexibly used for generations and support the health, well-being and productivity of all users. EHL‘s commitment in this area is expressed by Michael Ehlmaier, Managing Partner of EHL Immobilien GmbH, who is a founding member of the ÖGNI. In addition, Karina Schunker, Managing Director of EHL Wohnen GmbH, joined the ÖGNI presidium in April 2022 and Stefan Wernhart, Managing Director of EHL Gewerbeimmobilien GmbH, serves as an ÖGNI ambassador.

Sustainable actions over many years

EHL and the ÖGNI Sustainable properties create a healthy and comfortable atmosphere for living and working. They are a building block for greater well-being in our cities. As a founding member of ÖGNI - the Austrian Sustainable Building Council, EHL has given high priority for many years to projects that integrate the interests of society, ecology, economy. The ÖGNI was founded in 2009 as a partner to the German Sustainable Building Council (GSBC). Their certification system was adopt- ed, modified to meet Austrian requirements, and continuously developed. The ÖGNI is an NGO and, as the only Austrian council, an “established member“ of the World Green Building Council. Its goal is to strengthen the international position of Europe’s quality certification.

Sustainability has been an important issue in the real estate branch – and at EHL – for many years. Early examples are the introduction of building certification at the beginning of the 1990s and the founding of the ÖGNI - Austrian Sustainable Building Council in 2009, which included EHL as one of the founding members. ESG conformity has since grown to become one of the most important competitive factors for real estate development projects and investments.

EHL and Sustainability

On 25 September 2015, the 193 mem- ber states of the United Nations adopt- ed the Agenda 2030 for sustainable development as a shared plan to “trans- form our world“. It defines 17 goals for sustainable development and an action plan for greater well-being and peace for all people and our planet. Lofty goals, strong incentive, full commitment

Good health and well-being SDG 3 is focused on improving the health and well-being of all people in all age groups.

The 17 goals are subdivided into 169 targets and cover a new, networked un- derstanding of poverty, the destruction of the environment, inequality, methods of production and consumer behaviour, corruption and many other issues. A global mindset and actions are essential to master these challenges. The Agenda 2030 applies universally to all countries, whereby the responsibility for realising its goals lies at both the national and international level.

Important steps to meet these goals in- clude cooperation between all countries and the implementation of common strategies. EHL extensively analysed the United Nation‘s 17 Sustainable Development Goals (SDGs) to support its positive contribution to sustainable develop- ment. After internal discussion, we identified the following 10 of these sustainability goals as decisive for our responsible actions:

Our offering also covers preventive screen- ings, for example to control skin pigmen- tation, as well as vaccinations, ergonomic advising and eye tests. Group yoga sessions strengthen body consciousness and are a healthy change of pace from the daily work routine. Organic fruit, mineral water and or- ganic juices promote balanced nutrition and increase our employees’ energy level.

It ranges from combating illnesses and better care and treatment for physical and mental health to the reduction of environ- mental and occupational risks. At EHL, we have established a solid frame- work to meet this goal. We regularly invite doctors and health experts for consultations.

EHL and Sustainability

Quality Education

Inclusive and equitable quality education, skills and expertise for greater sustainability and life-long learning for everyone form the agenda here. SDG 4 wants to make sure that all people have access to quality education – independent of gender, origin, economic conditions or other factors. The EHL materiality analysis confirmed “training and education“ as one of the five most important areas of activity for internal and external stakehold- ers. Both issues have had high priority for EHL ever since our founding. EHL places high value on excellent training and education. All our employees receive regular branch-specific training and are also able to register for additional sessions during working hours. In 2023, our employees took part in a total of 1,393 hours of training and further education. Of these, 863 hours were completed by women and 530 hours by men. We provide full or partial financing for educational costs. By 2025, we will have identified the individual training needs of all our employees and prepared suitable offers. As part of the safety briefing, we inform all employ- ees about the risks to health and safety as well as the measures to prevent hazards when starting work, transferring or changing their area of respon- sibility and in the event of changes within the safety guidelines. This is an instruction that conveys the ability, knowledge and willingness to work safely. Employees’ knowledge of this is tested once a year by means of a survey.

EHL employees can take part in webinars and sem- inars on issues related to housing regulations free of charge. The well-known housing rights expert Christoph Kothbauer holds these courses at our invitation. EHL’s cooperation partners include the following in- stitutions, universities and other research facilities: ACE Vienna University of Technology, the Univer- sities of Applied Sciences in Vienna and Wiener Neustadt, the Danube University Krems, ÖVI Im- mobilienakademie, ImmoZert, FIABCI International Real Estate Association, ULI Urban Land Institute, ÖGNI, RICS and Immo ABS Alumni Association of ACE Vienna University of Technology. We share our discussions with experts and practical experience in real estate on our EHL podcast “Let’s talk about housing“. Examples of these subjects include changes in housing laws, building certifica- tion, property appraisal, sustainable construction, digitalisation in real estate marketing and living in the age of home office.

Gender Equality SDG 5 is designed to counter discrimina- tion and violence against woman and girls. It calls for gender equality and full partic- ipation in political, economic and social decision processes – and is also directed to promoting equal access to education, healthcare and other fundamental social services. Gender equality and diversity are of funda- mental importance for EHL. We are commit- ted to achieving an equal share of women and men at all levels of our company. The EHL workforce currently includes 46 women, who represent 58 % of the total staff. Apparently, qualified women see us as an attractive employer and trust our organi- sation.

Highly qualified women currently hold 47 % of our management positions. This clearly shows how seriously we take diversity in our decision processes. Moreover, women head three of our four subsidiaries. We are also committed to maintaining a balanced distribution of genders in our company in the future. This is reflected in our constant efforts in support of a diverse and integrative working environment with numerous opportunities for advancement. Our plans include the expansion of the pa- rental leave model for both genders and the improvement of re-integration after parental leave and part-time return to work.

EHL is also a member of the RICS (Royal Institution of Chartered Surveyors).

This worldwide professional association plays an im- portant role in training and education as well as the development and implementation of quality stand- ards. Michael Ehlmaier and Franz Pöltl are “Fellows of RICS“, while 10 other EHL employees are classi- fied as “Professional Member of RICS“. One point not to forget: Our EHL market reports have provided readers with first-hand, up-to-date information and analyses of markets and locations for over 20 years.

EHL and Sustainability

Reduced Inequalities

SDG 10 aims to reduce inequalities within and among countries. The goal is to achieve inclusive societies throughout the world which guarantee equal opportunity and social equity. The following measures are required to meet this goal: increased income, also for the lower population levels; improved access to basic services and resources for all; zero tol- erance for discrimination based on gender, age, special needs, ethnic origin or financial status. At EHL, we value diversity because it leads to more innovative solutions. We promote a culture of inclusion and equal opportunity so every employee can realise his or her full potential. Applications are evaluated without bias based on know- how. Gender, age, re- ligion, origin, sexual orientation, skin colour or impairment have no influence on the se- lection process . That not only strengthens our corporate culture, but also protects our long-term economic success. Numerous languages are spoken in EHL. This reflects the diversity in our company and also forms the basis for lively intercultur- al communication. We also believe in the importance of ensur- ing the representation of all age groups (< 30, 30 to 50 and > 50) in all hierarchy levels at EHL. That provides an ideal setting for the valuable exchange of experience, perspectives and ideas as well as the devel- opment of a dynamic, innovative corporate culture.

Decent Work and Economic Growth We believe successful economic develop- ment must also include healthy working conditions, fair compensation and social security. Sustainable growth that is not at the cost of human dignity is our benchmark. EHL pursues a stable growth strategy along our defined value pairs “honesty and reliabil- ity“, “decisiveness and results orientation “ and “family and responsibility“. We want to – and intend to – protect our leading position as the best employer with the most satisfied customers on the Austrian market. The independent institution “Great Place to Work“ audited EHL extensively for the first time in 2017. Our holding and all subsidiaries were rated as a “Great Place To Work“. Our Group’s long-term, sustainable attractive- ness has also been objectively confirmed. The ranking was based on written feedback from an anonymised employee online survey that evaluated, among others, the newly structured on-boarding processes, flexible working time rules to support the work-life balance, and the company’s social commit- ment. EHL was again recertified as a “Great Place to Work“ in 2023.

Sustainable Cities and Communities “Making cities and settlements inclusive, safe, resilient and sustainable“ is a goal we definitely support. We are also committed to improving living conditions, to the expansion of sustainable mobility, the preservation of our cultural heritage, the provision of affordable housing and attractive public spaces. In order to cover all real estate services na- tionwide, EHL commissioned a total of 426 suppliers in 2023. Our employees checked their suitability beforehand. Especially in smaller communities, we rely on regional businesses located at short distances. That reduces emissions and also protects our customers’ budgets.

Affordable and Clean Energy

Every person has the right to affordable, re- liable and sustainable energy supplies – and we use our many years of experience in the real estate sector to help realise this goal. We support EHL customers in converting to renewable energies and work with them to develop individual solutions that meet their needs and the requirements of the specific building. We also rely on sustainable energy supplies. For example: We use 100 % green electric- ity which comes from renewable energy sources and are also supplied with district heating. .

EHL and Sustainability

Climate Action The minimisation of greenhouse gas emis- sions, clean energy and more resistant communities and ecosystems are urgently required. Our answer is focused on more sustainable properties, ESG-compatible management and decarbonisation. The construction and operation of all properties in Europe are responsible for roughly 40 % of total energy consumption and nearly 36 % of CO2 emissions in the EU – and here, the potential for savings is enormous. EHL’s real estate experts are experienced in all areas of the branch. For appraisal, acqui- sition or sale, rental or management as well as project development, we have the right teams. Their expertise and experience guar- antee the best possible advising and support for our customers. Every EHL assignment is based on extensive information with special- ly designed solutions. Traffic is responsible for roughly 20 % of worldwide CO2 emissions and, at EHL, we have also consequently used this as a start- ing point. Our mobility strategy is focused on sustainability. Environmentally friendly travel is supported by several (electric) bicycles and a car pool with six cars which are available for all 80 employees. 23 of our employees use our free annual ticket for the Vienna public transportation system and 4 employees currently use the EHL climate ticket for longer distances.

Partnerships for the Goals

SDG 17 proposes global partnerships to realise the other 16 SDGs. It calls for coop- eration between governments, the private sector, civil society and other players. EHL supports the following organisations and projects, among others, which are focused on SDGs 1-4 and 6: Mary’s Meals provides daily school meals for children in the world’s poorest countries CS Caritas Socialis supports and accompanies people with its care and assistance offerings LIFE+ supports HIV-positive people and people suffering from AIDS KURIER Aid Austria Lernhaus supports educationally disadvantaged children and young people The Austrian Red Cross is committed to helping people in emergency situations and offers humanitarian aid and support in various areas such as disaster relief, health care, social services and social counselling, health care, social services and much more

Responsible Consumption and Production

Environmentally compatible and resource conserv- ing production processes, the reduction of waste and emissions, and support for more sustainable consumption are further important goals. We have examined our internal shopping lists to identify op- portunities for more sustainable procurement – and have already implemented a number of these ideas. For example: EHL purchases organic, alumini- um-free packaged fair trade coffee, whose raw ma- terials can be traced back to the producing organ- isation. Plant-based milk alternatives and organic fruit is also available. (See section 4 for details).

The EHL market reports are published on environ- mentally friendly paper and are no longer shrink wrapped. Our advertising items like pens and USB sticks have been converted to environmentally friendly substitutes which, where possible, are made of domestic beech wood. Plans also call for the changeover of further advertising and printed materials to more environmentally friendly alterna- tives. Customers interested in viewing properties on site receive a digital summary before the appointment, and tablets provide additional information at the location. Pre-printed brochures have been discon- tinued. Digitalised property marketing saves sub- stantial resources, and our customers still receive optimal information. Examples are our 360° online tours and our customer platform for rentals.

EHL and Sustainability

In 2023, the EHL Immobilien Group once again continued its series of charity concerts, which have now become a tradition, this time in aid of CS Kalksburg, a Caritas Socialis care home for the elderly and seriously ill. The sold-out matinée on 12 March 2023 in the magnificent Great Hall of the Vienna Konzerthaus was a musical delight and raised EUR 70,000 in sponsorship and donation income.

Musical initiative for the CS Caritas Socialis

Around 1,800 guests filled the Great Hall of the Vienna Konzerthaus and enjoyed an attractive musical programme: the „camer- ata ars vivendi“ orchestra and the Wiener Singakademie choir performed Pyotr Ilyich Tchaikovsky‘s Rococo Variations (cello soloist Jeremias Fliedl) and Ludwig van Beethoven‘s famous 9th Symphony „Ode

to Joy“ under the direction of world-famous violinist Emmanuel Tjeknavorian. EHL CEO Michael Ehlmaier, an enthusiastic musician who also played violin in the orchestra, handed over the donation cheque to the Managing Director of Caritas Socialis, Robert Oberndor- fer.

„The care home in Kalksburg is an exemplary and almost unique institu- tion of its kind, and we are fully committed to supporting it. I am extremely grateful that so many supporters, especially from the real estate sector, have contributed to raising this large sum for this particularly good cause,“ said Michael Ehlmaier.

EHL and the Environment

We shape our environment

Buildings form an integral part of our living and working environments. Through property, we not only create friendly living spaces and attractive offices, but also inviting meeting places, spacious public areas and much more. It is crucial to construct, renovate and operate all of this in a way that conserves resources. Only in this way can we create a healthy environment and at the same time keep the environment intact.

EHL and the Environment

EHL is active in many areas Our headquarters building in Vienna’s 4 th District has received LEED Gold certifica- tion. To ensure the sustainable realisation of our services, we always choose qualified partners who are ecologically and economically con- vincing through resource-conserving work. In 2023, EHL commissioned a total of 426 suppliers to provide all real estate services throughout the country. As experts, we have advised our customers for over 15 years with regard to sustainability and environmental awareness and, recently, also extensively on green building certifica- tion.

Sustainability has become an increasingly important issue for the Austrian real estate market since 2020/21 due to ESG require- ments and the EU Taxonomy. The related requirements from project- financing banks also play a role here – and sustainability and environmental factors are now an integral part of the rental criteria for potential tenants.

The EU has set ambitious goals The current stock of properties in Europe is responsible for 40 % of energy consumption and 36 % of CO2 emissions in the EU. Many of these buildings are more than 50 years old and were not designed to maximise energy efficiency. This situation must now change.

Ecology

Energy efficiency Minimisation of heat loss Renewable energies Resource conservation Water efficiency

Different effects, great opportunities

Greening Recycling

Real estate has a significant impact on our environment throughout its entire lifecycle: from the production of building materials to operation and disposal on dismantling. With a sustainable approach and actions, our branch can play a key role in containing climate change and ensure a better future for coming generations. Sustainable materials, targeted measures for greater energy efficiency and green technologies also have more, very concrete advantages. They help building owners and operators to reduce the negative effects on the environment, limit operating costs and increase the value of their properties.

Social

Health and safety Accessibility Comfort and quality of life Responsible actions Urban gardening Meeting zones

Economy

Cost efficiency Value growth Reduction of operating costs

The goals are clearly defined in the Paris Climate Agreement: CO2 emissions in the EU must be reduced by 55 % versus the 1990 base year by 2030, and climate neu- trality is targeted by 2050. Estimates by the Commission show that the extensive energetic renovation of buildings could reduce energy consumption in the EU by 6 % and lead to CO2 savings of 5 %.

Use of durable materials Sustainable operations

EHL and the Environment

Small measure, big effect

Fresh organic fruit for our employees

Milk consumption

Our employees are provided with fresh fruit every day to improve their health and well-being. Our fruit, which is delivered once a week, is only organically grown. In addition, it is delivered in reusable crates or reusable paper bags, which also avoids packaging waste. Here too, our maxim applies: at EHL, we take every opportunity to optimise sustainability.

We started to also offer plant-based milk alternatives (oat und soy milk) for coffee in mid-2022. The produc- tion of oat and soy milk requires only 48, respectively 28 litres of water. In contrast, the production of one litre of cow’s milk requires many times these amounts, namely 628 litres of water.

Moreover, the production of animal milk requires more than 9-times the space than the production of plant- based milk and causes three-times more greenhouse gases.

The gratifying result: Employees who are lactose intolerant or vegan have a healthy alternative – and EHL has reduced the negative ef- fects on the environment in 2023: 220,980 litres of water 3,086 sqm of space 876 kg greenhouse gases (CO2EQ)

Source: Poore, J., & Nemecek, T. (2018). Reducing food’s environmental impacts through producers and consumers. Science, 360(6392), 987-992.

EHL and Society

FEB 2023-FEB 2024 AUSTRIA

As an attractive and responsible employer, mutual respect and supportive interaction form the core of our philosophy at EHL. We are convinced that they build a solid foundation for a positive working climate, increased motivation and successful cooperation.

Focus on people

High transparency and open com- munications are two of our most important priorities – which is why we always listen closely to general suggestions and concrete recommen- dations. Every employee can contrib- ute and help to design the company according to their own ideas.

We create an environment where everyone is inspired to give his or her best and to continuously develop. This gives us motivated and satisfied employees and safeguards our com- pany’s long-term success.

EHL and Society

1. Family & responsibility At EHL, we foster a personal and friendly climate that is based on reliability, respect and equality. Our human resources manage- ment is family-friendly and, in all our actions, we take responsibility for our employees and our customers. Continuous training and education are part of our quality standards and our well-known customer orientation. We are proud that this also sets a positive sign in our branch.

These value pairs are a class of their own

2. Honesty & reliability EHL employees are characterised by their honesty and reliability. Especially in difficult situations, we are a reliable partner for our customers – because we always want to build on long-term, trusting relationships.

To develop full potential and experience sat- isfaction at work, the purpose must be clear. We therefore developed corporate values for EHL and internalised and worked through them with all employees in extended work- shops. The EHL corporate values include three value pairs:

3. Decisiveness and results orientation The personal commitment of our employees and the continuous optimisation processes in our business activities – also in support of ESG – safeguard and strengthen our high quality standards. We also expect the same approach from our suppliers. Fairness, both internally and externally, combined with high reliability and professional service have a clear goal: a steady increase on the satisfac- tion of our long-term, loyal customers.

EHL and Society

Team building events

Outings, festivities and events are a fixed part of our corporate culture. Our employ- ees can see themselves as parts of a strong community and get to know their colleagues better outside the office. This promotes co- operation and communication in the entire team and creates the basis for a responsive and healthy working climate throughout the entire company.

In 2023, EHL once again organised a variety of events and celebrations for the EHL team. In February, a joint curling event took place at the Vienna Ice Skating Club, accompanied by steaming punch and delicious chestnuts. From accurate shooting to amusing mo- ments including oops-moments on the ice - it was a real highlight for the EHL team. At the beginning of April, EHL Investment Consulting Managing Director Markus Mendel celebrated his 40 th birthday at the SKYBAR Vienna and some EHL colleagues were able to toast with Markus above the rooftops of Vienna.

The traditional Copa Real, the football cup of the Austrian property industry, also took place in April. The EHL team achieved a solid 7 th place. In September, the sporty colleagues took part in the ERSTE BANK Night Run and achieved impressive best times. This high-energy event not only promoted fitness and team spirit, but also cohesion within the EHL team.

On the EHL Wohnen team‘s climbing day in October, the group ventured to new heights together and overcame the challenges of climbing. This activity not only strengthened team bonding, but also trust and cohesion among colleagues. In addition, four joint celebrations were held over the course of the year to mark birth- days, company anniversaries, graduations, weddings and births in the courtyard of the EHL office location.

A final highlight of the year was the Christ- mas party at the Limón rooftop restaurant in the Hotel Grand Ferdinand Vienna, which brought the year to a wonderful close with a festive atmosphere and shared joy.

EHL and Society

Real Estate Award Caesar Each year, the Caesar honours outstand- ing performance by men and women in the branch in nine categories. EHL has already received 13 Caesars.

ÖGNI EHL was the first real estate service provider in Austria to be recognised for its ethical management.

Awards and Memberships We are proud of EHL’s positive influence on quality and expertise in the real estate sector. Our responsible interaction with partners and customers has been recognised with numerous awards. Our ethical principles are reflected in our social beliefs and actions. These values are supported by our membership in well-known real estate associations, while these many awards also make our commitment visible outside the company:

International Real Estate Association

International partnership The EHL Real Estate Group is the Austri- an alliance partner of the international BNP Paribas Real Estate.

Collaboration with this association helps us to continuously improve our quality and competitive position.

Austrian Society of Real Estate Trustees

„IMMO CHAMPIONS 2023“ EHL was awarded the title of real estate champion by KURIER and the IMWF Institute for Management and Economic Research.

IMMY-Award EHL Immobilien has been awarded with the IMMY, the quality prize for Viennese estate agents, for the 11 th time in a row.

Austria’s Leading Companies EHL Investment Consulting achieved 1 st place and EHL Gewerbeimmobilien 2 nd and 3 rd place in Austria‘s most important business competition „Austria‘s Leading Companies“.

As a member, EHL works to increase the quality and, therefore, improve the stand- ing of the real estate profession.

Urban Land Institute As a member of the Urban Land Institute, we coordinate our research activities and experience at the international level.

Real Estate Brand Award EHL Immobilien was named Austria‘s most valuable brand in the estate agent category for the 12 th time in a row and was named „Strongest Brand of the Dec- ade“ for the first time.

HERMES Wirtschafts.Preis EHL Investment Consulting was awarded 1 st place at the HERMES Wirtschafts. Preis 2023 in the category Real Estate.

Certified Austrian Leading Company

EHL Immobilien was recertified as an „Austrian Leading Company“ in 2023 for its sustainable corporate success, inno- vation and social responsibility.

Association of Austrian Project Developers

Royal Institution of Chartered Surveyors

FindMyHome Quality broker We were recognised as a certified quality broker on one of Austria’s most popular real estate portals.

Great Place to Work EHL Immobilien also received the Great Place to Work Award in 2023, which makes it one of Austria’s best employ- ers.

EHL has been a supporting member of this independent collective of Austrian real estate project developers.

This membership underscores our com- mitment to social issues like integrity and ethical actions.

2022/2023

Goals / Statistics

Outlook and goals

Time frame

Field Area of activity

Goals

Measures

Introduction of digital signatures

Reduction of paper consumption by 50 %

Training to increase employees’ awareness Identify and implement alternatives to the use of paper and implement digital document flow/signatures

2027

Energy saving measures

Resource conservation

Reduction of electricity consumption by 20 %

Regular reporting of electricity consumption Training to increase employees’ awareness (heating/cooling/lighting)

2027

Preparation of a waste concept

Reduction of waste / waste recycling

2024

Waste separation in the office with separate containers (residual waste, packaging, paper, glass) and regular communication on correct waste separation

Purchase of electrical and hybrid vehicles for city travel

Reduction of conventional fuel consumption for mobility by 30 %

Training for employees on energy-saving driving Use of video conferences instead of business travel Support for employees’ environmentally friendly mobility (bicycles, scooters, public transportation) Consulting services for stress management and workplace ergonomics for employees Development of an anonymous consulting and activity offering for individual stress and burnout prevention Reduction of noise in the open-plan office

Mobility

2028

Support for employees‘ mental health

Employees‘ health

2025

Support for exercise for employees Support for ergonomic workplaces for employees (desk, mouse, chair, keyboard) Regular health checks and health promotion measures

Support for employees‘ physical health

Identify training needs for relevant persons

Human resources development

Support for the development of employees‘ professional skills

Direct training offering for all employees Financial and alternative support for continuing education

2026

Implementation of flexible working time models and home office options Support for internal communications (workshops for department heads) Burn-out prevention measures (see employee health) Regular evaluation of base salaries between men and women as well as benefits in connection with market-oriented adjustments

Employees‘ satisfaction

Maintain high level of employee satisfaction

2024

Transparent salary structures

2025

Diversity & equal opportunity

Support for women in management positions Support parental leave model for mothers and fathers Support re-integration after parental leave

Balanced distribution of genders in management positions

2025

350 hours of paid time-off for employees’ work on social and environmental initiatives

Support & organise projects and voluntary participation by employees

Society & social issues

2025

Safeguard customer satisfaction/ service quality

Safeguard employees‘ professional qualifications

Job-specific training for all employees with customer contacts after one year

2025

Regular training on KYC for all employees

Implement and apply KYC process

Compliance & ethics

Review of customer base to ensure current and complete data Structuring and implementation of a KYC process Create awareness for sustainability in the company Anchor sustainability in the corporate culture and values All future decisions must meet EHL’s sustainability standards Implementation of sustainability measures in the onboarding process Mandatory regular training for all employees Preparation of anti-corruption guidelines (e.g. dealing with gifts, etc.)

2024

Strategy & development

Sustainable management

2025

Anti-corruption

Prevention of money laundering

2024

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